You participate to the update of our tutorial tools and pre-sales tools after the launch of a new version of Odoo. Indeed, any new version of the software brings significant improvements in terms of functionalities, ergonomics and configuration. You will have to become familiar with the existing tools (books, class supports, Odoo presentation’s slides, commercial tools), to participate to the update of those tools in order to make them appropriate for the new version of the software and, for sure, to suggest improvements in order to cover the new domains of the software. You join the Implementation Assistance department. This team of 3 people go with Odoo’s clients in the set up of the software. Your role will be to animate webinars in order to show the different functionalities of the software. to be involved in the support of the customers and to answer to their questions. You help the support manager to set up new support services by being involved in the treatment of new cases, contributing to the set up of a new politic, being involved into satisfaction surveys in order to have a better knowledge of how the support given is seen by the customers.